Privacy Policy

1. Introduction

At Pet Hugs, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We collect personal information (such as name, address, email) and usage data to improve our services and enhance your shopping experience.

3. How We Use Your Information

Your information helps us personalize your experience, process your orders, and improve customer service. We also use data for market research and to send promotional communications.

4. Data Sharing

We may share data with trusted third parties for processing purposes, in compliance with legal obligations, or to protect our rights and assets.

5. Cookies

Our website uses cookies to enhance user experience. For more details, please refer to our cookie policy page.

6. User Rights

You have the right to access, update, and delete your personal information. Contact us for any data-related requests.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services and comply with our legal obligations.

9. Policy Updates

We may update this policy periodically. We will notify you about significant changes via email or a notice on our website.